Last updated: [27th May, 2025]

We At Cake Crackle, your privacy matters to us. Whether you’re browsing our website, placing an order, or signing up for our sweet updates, we’re committed to keeping your personal information safe and secure.

1. Who We Are

We are Cake Crackle, a UK-based bakery offering freshly baked cakes, cheesecakes, tarts, and indulgent desserts. Our website address is: [https://cakecrackle.co.uk] (or your actual domain).

2. What Information We Collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely via trusted gateways)
  • Order history
  • Website usage (via cookies and analytics)

3. How We Use Your Information

We use your data to:

  • Fulfil your orders and manage deliveries
  • Contact you regarding your purchase or inquiries
  • Send you marketing emails (only with your consent)
  • Improve our website experience using analytics

4. Legal Grounds for Processing

Under the UK GDPR, our lawful bases include:

  • Contract: To process and deliver your order
  • Consent: For marketing communications
  • Legitimate Interests: To improve our services and website

5. Sharing Your Data

We do not sell your data. We may share limited data with:

  • Delivery partners (to get your treats to you!)
  • Payment processors (e.g. Stripe, PayPal)
  • Marketing platforms (if you opt in)

All third parties are required to keep your information safe.

6. Cookies

We use cookies to:

  • Make our website work smoothly
  • Analyse visitor traffic
  • Remember your cart and preferences

You can manage cookies through your browser settings. For full details, please see our [Cookie Policy].

7. Your Rights

Under data protection laws, you have the right to:

  • Access the data we hold about you
  • Correct or delete your data
  • Withdraw consent for marketing
  • Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
📧 hello@cakecrackle.co.uk

8. Data Storage

Your data is stored securely in the UK. We take appropriate technical measures to protect your personal information.

9. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the revised version here with a new “Last Updated” date.